Introduction
Trademark Inspection Services ("TMIS", "we", "us", or "our") operates the TMISHQ platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, phone number, and employment details when you create an account.
- Work Data: Inspection schedules, time tracking, service records, and related business data.
- Communications: Messages, notes, and correspondence within the platform.
- Third-Party Integration Data: When you connect services like Gusto, QuickBooks, or other integrations, we access only the data necessary to provide the requested functionality (e.g., PTO balances, payroll information).
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and manage employee scheduling and inspections
- Send notifications about schedules, assignments, and system updates
- Integrate with third-party services you authorize
- Comply with legal obligations
Data Security
We implement industry-standard security measures to protect your information:
- All data is encrypted in transit using TLS 1.2+
- Data at rest is encrypted using AES-256 encryption
- Access to systems is protected by multi-factor authentication
- Regular security audits and monitoring are performed
- We maintain strict access controls limiting data access to authorized personnel
Third-Party Integrations
When you connect third-party services (such as Gusto, QuickBooks, Twilio, or SendGrid), we:
- Only access the minimum data required for the integration to function
- Store OAuth tokens securely and encrypted
- Never share your third-party credentials with other parties
- Allow you to disconnect integrations at any time, which removes stored tokens
Data Retention
We retain your information for as long as your account is active or as needed to provide services. Upon account termination or request, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Disconnect third-party integrations
- Export your data in a portable format
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Trademark Inspection Services
Email: info@trademarkinspectionservices.com
Livonia, MI